Can I recover my BiteCal AI account after deletion?

No. Account deletion is permanent and immediate. Once deleted, all meal photos, macronutrient progress, and custom settings are permanently purged from our servers and cannot be restored.

How long does the account deletion process take?

In-app account deletion is instant. Online web deletion requests are processed within 24 to 48 hours.

What happens to my data synced with Apple Health or Google Fit?

Deleting your BiteCal AI account revokes BiteCal's authorization tokens with Apple Health or Google Fit and stops all syncing. Any data saved inside your Apple Health or Google Fit apps on your device remains intact.

Account & Data Privacy

Delete Your BiteCal AI Account

Follow our quick in-app guide to delete your account instantly, or submit an online data erasure request.

✓ Instant In-App Deletion✓ Permanent Data Purge✓ Google Play & Apple Compliant

Delete Account via Mobile App

In-app deletion takes effect immediately and purges your food logs & photos.

Open BiteCal AI App

Launch the app on your iOS or Android phone and confirm you are signed in.

Go to Settings (⚙️)

Tap the Settings tab at the bottom right of the navigation bar.

Scroll to the Bottom

Scroll past Subscription and Support until you reach the action buttons.

Tap “Delete Account”

Tap the red Delete Account button (highlighted on screen mockup) and confirm.

BiteCal AI App Settings Delete Account Mockup

Privacy Governance

Data Erasure & Retention Breakdown

In compliance with Google Play Store, Apple App Store, GDPR, and CCPA standards:

🗑️ Permanently Deleted Data

•User Identity: Name, email address, profile avatar, password.
•Meal Photos & Scans: Uploaded food images and AI dish recognitions.
•Nutrition History: Calorie logs, macro targets (protein, carbs, fat), weight logs.
•Integrations: Apple Health & Google Fit sync tokens.

⚖️ Legally Retained Data (If Any)

•Financial Receipts: App Store / Google Play transaction IDs retained for legal & tax audits.
•Anonymization: Retained receipts are fully detached from your personal meal history.
•SLA Timeline: In-app deletion is instant; web requests take 24–48 hours.

⚠️ Note Regarding Paid Subscriptions

Deleting your account does not cancel active app store subscriptions. Please cancel your subscription in Apple/Google store settings to avoid future billing.

Google Play Subscriptions →Apple Subscriptions →

Frequently Asked Questions About Account Deletion

Can I recover my BiteCal account after deletion?

No. Account deletion is permanent and non-reversible. Once completed, all food scan photos, calorie logs, and personal settings are purged permanently.

How long does deletion take?

In-app deletion via Settings takes effect instantly. Online web deletion requests are processed within 24 to 48 hours.

What happens to my data in Apple Health or Google Fit?

Deleting your BiteCal account revokes all API tokens. Data previously written to Apple Health or Google Fit remains stored safely in your personal device health storage.

Have additional privacy questions?

Contact our privacy team at support@bitecal.ai or view our official Privacy Policy.